Frequently Asked Questions

What are the computer requirements for students at Apollos?

You will need a computer, an Internet connection, and the basic Microsoft package that includes Word, Excel, and PowerPoint.

How do I receive and turn in my assignments?

All assignments are available in your online classroom. Each week's activities are clearly organized in the syllabus. You can view all assignments, due dates and grading criteria to help you plan. You can view and print assignments, discuss them with your fellow students, and ask for feedback from your instructor. When you complete an assignment, you will upload it into the classroom, and then click "submit."

Will I miss the interaction of a conventional classroom setting?

Apollos' online learning experience is dynamic, personal and highly interactive. You will feel very connected with peers, faculty, and staff at all times. All students are active participants in the online classroom. You can contact your professors at any time and will receive written feedback on assignments from them. Your academic advisor is available by e-mail and phone throughout your Apollos program. Advisors help you plan your program, adjust the plan as needed, and assist with any other academic matters.

What time are classes held?

You can participate in course discussions at any time, day or night, wherever you have an Internet connection. However, your writing assignments and project work can be done offline. Most students enter the online classroom several times each week to participate in discussion, but there is no set class schedule so you can "attend class" any time of day, whenever it is convenient for you.

How will I be graded?

Your professors review all graded assignments using the grading rubric located in the course syllabus and provides feedback. The feedback is a private communication unless it takes place in an online class discussion, where it may benefit all participants. Your grades on all case studies, assignments and discussions are not shared with the rest of the class. You will receive a final course grade within three business days from the course completion.

How will I know which classes to take?

You'll find the requirements for your specific program and the recommended course sequence for your program in the student catalog and in the Resources section of your ATLAS profile. You can browse the various programs and specializations there or speak to an Admissions Advisor.

How are the courses structured?

Courses are 8-weeks in length with designated assignments due throughout the term.

How much time should I expect to spend on each course?

Depending on specific learning style and schedule, students may expect to spend a minimum of 5 hours per course per week, and a maximum of 15 hours per course per week. This does not apply to all programs such as our doctoral program(s) which may require a larger time commitment.

What is the duration of the program?

Most of our students take 1 or 2 courses at a time; however, you may take up to 3 courses at a time. Undergraduate programs are usually completed within 4 years. Graduate programs are typically completed in 12 to 30 months. Doctoral programs may be completed within 2 to 4 years. The programs are designed for students to work at their own pace. There is no minimum amount of time students are required to be in the undergraduate or graduate programs. There is a maximum of 6 years to complete an associate's degree program, 8 years to complete a bachelor's degree program, and a maximum of 5 years to complete a master's degree program. For the doctoral programs, there is a minimum requirement of 2 years, and a maximum of 7 years to complete the program.

How will I be able to communicate with my professor if I have a question?

The professors are available as a resource if students have any questions regarding the coursework. All of the professors have stated office hours and specific methods to contact them such as via email, Skype, chat in Moodle, and telephone.

What are the proctored exams?

Students are required to successfully complete Proctored Exams that are spaced throughout the degree program. In the doctoral program, in addition to class proctored exams, one proctored exam is required at the mid-point of a degree program, and the comprehensive exam is required at its conclusion.  

The exams will be open book and essay based, with a two hour time limit.

Will I be required to travel at any point during the program?

You are not required to travel at any time during the program. The proctored exams may be taken in your local area, wherever that may be in the world. In most major areas in the U.S. and Canada, there are official proctor centers. If an official proctor center cannot be located in your area, arrangements may be made for the exams to be taken at a local library or other academic institution. If those facilities are not convenient, anyone may proctor an exam with the exception of a friend, a relative, or a work subordinate.

Apollos invites graduates to attend its graduation ceremony each year; however, attendance is not mandatory.

Will I receive an accredited degree from Apollos University?

Apollos University is accredited by the Distance Education Accrediting Commission or DEAC (www.deac.org). The Accrediting Commission of the DEAC is approved by the U.S. Department of Education as a recognized accrediting agency and is a recognized member of the Council for Higher Education Accreditation or CHEA (www.chea.org).

Will the credits transfer or be recognized at other institutions?

Credit transfer is at the sole discretion of the university.  Therefore, we recommend checking with the institution to which you would transfer the credits to make sure credits will be transferrable. Different institutions and employers uphold different polices and standards. We recommend referring to www.deac.org for more detailed information.

How much do Apollos University's programs cost?

Please visit our Tuition Rates section  to determine the cost of our programs, or contact an Admissions Advisor (admissions@apollos.edu).

Can I transfer my previously earned credits?

We will evaluate a maximum of 45 credits for transfer into the associate programs, 90 credits for transfer into a bachelor's degree program, 6 credits for transfer into a master's degree programs, and 9 credits for transfer into a doctoral degree program.

Can I receive credit for life/work experience?

At this time, we do not award credits for life/work experience.

Are there additional requirements for International students?

There are additional requirements for students whose native language is not English.  Please see our International Students section for more details.

Do you issue student visas?

Because Apollos University is online we do not require our students to travel to, or reside in the United States while attending classes; therefore, we do not issue student visas.

Do I have a right to cancel the program or a class?

Refund Policy Guidelines

Apollos University's refund policy has been developed in accordance with the Distant Education Accreditation Commission (DEAC) standard. The institution has and maintains the following policy for the refund of the unused portion of tuition fees and other charges in the event the student does not register for the period of attendance or withdraws there from at any time prior to completion of the courses or otherwise fails to complete the period of enrollment. The institutional refund policy for students who have completed 75% or less of the course of instruction shall be a pro rata refund.  Notice of cancellations shall be in writing; however, the initial notification to the university can be in any means available to the student. A withdrawal may be effectuated by the student’s written notice or by the student’s conduct, including but not necessarily limited to, a student’s lack of attendance. 

Student’s Right to Cancel the Enrollment

Refund Policy: To cancel an Enrollment Agreement or withdraw from the university, the student must notify Apollos University using any communication means available to the student (Mail: Apollos University, Attn: Registrar, 600 Central Plaza, Suite 215, 600 Central Ave, Great Falls, MT 59401; Email: registrar@apollos.edu; Phone: 714-841-6252 or Fax: 866-287-1938).  If a student cancels the Enrollment Agreement or withdraws from the university within the first seven calendar days after the start of their class, then the student will receive a 100% refund of all monies paid.  However, if the student cancels the Enrollment Agreement or withdraws from the university after the seventh calendar day of the scheduled start of the class then the student will receive refunds according to the Pro-Rata Refund Chart described below.  The effective date of the cancellation will be the date the student first notified Apollos University via email, telephone, fax, etc. or the date of the postmark indicated on the request letter sent through the US Mail.  The refund due will be provided within 30 days of the date of notification.

Pro-Rata Refund Chart for a 4 Session Standard Class
A full refund of all moneys paid is due during the initial 7 days of study in the term in which the student withdraws. The Registration Fee will be charged after 7 calendar days from the start of the term in which the student withdraws.  After Week 1, the prorated refund is based upon the amount paid minus the 20% (one-time maximum of $200) Registration Fee multiplied by the appropriate percentage as listed below.  If a student withdraws:

 

% Refund *

First Week

100%

After First Week

70%

After Second Week

40%

After Third Week

20%

After Fourth Week

0%


*Refundable tuition is the total course tuition minus the registration fee.

The following is an example of how the pro-rata refund works for a 4-week class.
  1. If the student pays $400 tuition and registration fee for the term and withdraws within the first 7 days after registration, then the full $400 tuition will be refunded. 
  2. If the student withdraws after week one, then the 20% (maximum $200 registration fee will be charged).
  3. If the student pays $400 tuition for the term and withdraws, depending upon the day the student notifies APOLLOS of their decision to withdraw, the student will receive the following. 
*After 7 calendar days of class:  $400 minus 20% ($200 maximum Registration Fee) = $320.00

* Refund to Student

First 7 Days of Class

100% = $400

After First Week

70% = $224

After Second Week

40% = $128

After Third Week

20% = $64

After Fourth Week

0% = $0


Pro-Rata Refund Chart for an 8 Session Standard Class
A full refund of all moneys paid is due during the initial 7 days of study in the term in which the student withdraws. The Registration Fee will be charged after 7 calendar days from the start of the term in which the student withdraws.  After Week 1, the prorated refund is based upon the amount paid minus the 20% (one-time maximum of $200) Registration Fee multiplied by the appropriate percentage as listed below.  If a student withdraws:

 

*Refundable Tuition Due Student

First week

100%

After Week 1

80%

After Week 2

60%

After Week 3

40%

After Week 4

20%

After Week 5

0%


*Refundable tuition is the total course tuition minus the registration fee.

*Refundable Tuition Due Student

First week (first 7 days)

100% = $1,050

After Week 1

80% = $680.00

After Week 2

60% = $510.00

After Week 3

40% = $340.00

After Week 4

20% = $170.00

After Week 5

0% = $   0.00

*Refundable tuition is the total course tuition minus the registration fee.

Pro-Rata Refund Chart for a 4 Session Your Term Class

4 Session Your Term (Can complete in 2 weeks or take up to 8 Weeks to complete)

A full refund of all moneys paid is returned to the student during the initial 7 days of study in the term in which the student withdraws. However, when a student cancels after completing at least one lesson assignment but less than 50 percent of the graded assignments, Apollos may retain the one-time registration fee of no more than 20 percent of the tuition not to exceed $200, plus a percentage of tuition paid by the student in accordance with the following schedule:

Percentage Completed by the Student

Graded Assignments up to the end of:

% Refund *

First 7 days of Class

100%

Up to 10%

Session 1

70%

>10% - 25%

Session 2

40%

>25% - 50%

Session 3

20%

>50% - 100%

0%

*Refundable tuition is the total course tuition minus the registration fee.
 
Pro-Rata Refund Chart for an 8 Session Your Term Class

8 Session Your Term (Can complete in 4 weeks or take up to 16 Weeks to complete)

A full refund of all moneys paid is returned to the student during the initial 7 days of study in the term in which the student withdraws. However, when a student cancels after completing at least one lesson assignment but less than 50 percent of the graded assignments, APOLLOS may retain the one-time registration fee of no more than 20 percent of the tuition not to exceed $200, plus a percentage of tuition paid by the student in accordance with the following schedule:

Percentage Completed by the Student

Graded Assignments up to the end of:

% Refund *

First 7 days of Class

100%

Up to 10%

Session 1

70%

>10% - 25%

Session 3

40%

>25% - 50%

Session 5

20%

>50% - 100%

0%


*Refundable tuition is the total course tuition minus the registration fee.

The following is an example of how the pro-rata refund works for a 8-Session Your Term class.
  • If the student pays $400 tuition and registration fee for the term and withdraws within the first 7 days after registration, then the full $400 tuition will be refunded. 
  • If the student withdraws after week one, then the 20% (maximum $200 registration fee will be charged).
  • If the student pays $400 tuition for the term and withdraws, depending upon the day the student notifies APOLLOS of their decision to withdraw, the student will receive the following. 

*After the 7 calendar days of class:  $400 minus 20% ($200 maximum Registration Fee) = $320.00
 

Percentage Completed by the Student

Graded Assignments up to the end of:

 20% Registration Fee

* Refund to Student

First 7 days of Class

$0

100% = $400

Up to 10%

Session 1

$80

70% = $224

>10% - 25%

Session 3

$80

40% = $128

>25% - 50%

Session 5

$80

20% = $64

>50% - 100%

 

0% = $0


*Refundable tuition is the total course tuition minus the registration fee.